Seat Selection

How do I select my seat during the flight booking process?

  • Passengers can view the seat layout while booking their trip on Compare & Fly (https://offers.reward360.in/v1/compare-fly)

Can I change my seat selection after booking a flight?

  • Passengers cannot change their seat preference post booking on SmartBuy. In case of any amendment, passengers may contact the partner or airline directly.
  • SmartBuy will not be responsible for the change.

Are there any charges for selecting a specific seat?

  • Yes.

Is seat selection available for all flights and airlines?

  • Seat Selection availability will depend on the airline.

Can I select seats for my entire group in one booking?

  • Users can book a trip for up to 9 passengers.

Are there specific seats reserved for passengers with special needs or requirements?

  • For information on seat availability for people with special needs please contact the airline or partner directly.

What if the selected seat doesn't get confirmed post successful booking?

  • Seat Confirmation is subject to availability at partners / airlines end. If seat is not confirmed then the refund for the same will be credited back to source account within 5 - 7 business days.

Meal Selection

How do I choose my meal preferences for the flight?

  • Passengers can view the meal selection menu while booking their trip on Compare & Fly (https://offers.reward360.in/v1/compare-fly)

Are there any dietary or allergy-related options for meal selection?

  • For any dietary / allergy restrictions please contact the airline directly.

Can I change my meal selection after booking my flight?

  • Passengers cannot change their meal preference post booking on SmartBuy. In case of any amendment, passengers may contact the partner or airline directly.
  • SmartBuy will not be responsible for the change.

Is meal selection available for all flights and airlines?

  • Meal Selection availability will depend on the airline.

What if I forget to select a meal during the booking process?

  • For adding meal preference post booking on SmartBuy, passengers must contact the airlines directly.
  • SmartBuy will not be responsible for the change.

Is there an additional cost for selecting a specific meal?

  • Meal Selection availability will depend on the airline. Passengers will have the option of both paid and/or free meals.

What if the selected meal doesn't get confirmed post successful booking?

  • Meal Confirmation is subject to availability at partners / airlines end. If meal is not confirmed then the refund for the same will be credited back to source account within 5 - 7 business days.

Extra Baggage

How can I add extra baggage to my flight booking?

  • Passengers can add the extra baggage while booking their trip on Compare & Fly (https://offers.reward360.in/v1/compare-fly)

Is there a limit to the amount of extra baggage I can add?

  • Users can add only one extra baggage per passenger.

Can I add extra baggage after booking my flight?

  • Passengers cannot change/add the extra baggage post booking on SmartBuy. In case of any amendment, passengers may contact the partner or airline directly.
  • SmartBuy will not be responsible for the change.

How much does it cost to add extra baggage to my flight?

  • Extra Baggage availability and price depend on the airline.

Is the cost for extra baggage the same for all flights and airlines?

  • No. Extra Baggage availability and price depend on the airline.

What if I need to change my extra baggage selection?

  • passengers cannot change the Extra Baggage post booking on SmartBuy. In case of any amendment, passengers may contact the partner or airline directly.
  • SmartBuy will not be responsible for the change.

What if the selected baggage doesn't get confirmed post successful booking?

  • Baggage Confirmation is subject to availability at partners / airlines end. If baggage is not confirmed then the refund for the same will be credited back to source account within 5 - 7 business days.

Note: Value added services for Cleartrip are only available for Domestic Spice Jet, Indigo, Air Asia and Akasa, Alliance Air.

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