PLEASE READ THIS POLICY CAREFULLY BEFORE USING OUR WEBSITES

This policy explains how cookies are used on our websites.
This policy may be amended from time to time and the latest policy will be posted on this page.
By using our websites, you agree that we can place cookies on your device. Please be aware that some of our services will not function if your browser or device does not accept our cookies.
Please note that where we have another type of presence on a site owned by a third party, such as a page or handle on a social media site, that third party’s privacy policy and terms of use, rather than this Policy, will govern, unless specifically stated otherwise.

What are cookies?

Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites — or visit other websites that use the same cookies — they recognise these cookies and therefore your browsing device.
Cookies do lots of different jobs, like helping us understand how this website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
You can learn about the cookies we use and how to manage them below.

What type of cookies Bank use?

The type of cookies used on most websites can generally be put into 1 of 4 categories: Strictly Necessary, Performance, Functionality and Targeting.
Strictly Necessary Cookies
These cookies are essential, as they enable you to move around the website and use its features, such as accessing secure areas. Without these cookies, services you've asked for can't be provided. These cookies don’t gather information about you that is used for marketing or remembering where you've been on the internet.
Performance Cookies
These cookies collect information about how you use a website, for example which pages you go to most often and if you get error messages from certain pages. These cookies don't gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how a website works.
These cookies are not used to target you with online marketing. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.
Functionality Cookies
These cookies allow a website to remember choices you make (such as your user name, language or the region you're in) and tailor the website to provide enhanced features and content for you.
Without these cookies, a website cannot remember choices you've previously made or personalise your browsing experience.
Targeting Cookies
These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Although these cookies can track your visits to other websites, they don’t usually know who you are.
Without these cookies, online advertisements you encounter will be less relevant to you and your interests.

What happens if I disable cookies?

If cookies are disabled on your computer, tablet or mobile your experience on the website may be limited. For example, you may not be able to browse freely or use specific functions or features.

However, even if customers choose to proceed with browsing through the site and transact without accepting the cookies’ consent or by rejecting the same, the following cookies would be stored by default:

Necessary Cookies (mandatory for site functioning):

  1. 1. Session Cookie (Login & User sessions)
  2. 2. XSRF-Token Cookie (Framework automatically generates a CSRF token for each active user session managed by the application. This session helps to verify user authentication.)
Cookie Names
  1. 1. XSRF-TOKEN
  2. 2. sess_map
  3. 3. _gads

 

How do I disable/enable cookies?

To disable or enable cookies you will need to change some settings on your Internet browser.
We have provided step-by-step guides for the major desktop browsers below.
For information on how to manage cookies on your tablet or mobile please consult your documentation or online help files.

Google Chrome

In the settings menu, select 'show advanced settings' at the bottom of the page
Select the 'content settings' button in the privacy section
In the page that appears tells you can manage and/or clear stored cookies.

Firefox

In the menu, select 'options'
Select the privacy tab in the options box
From the dropdown choose, 'use custom settings for history'. This will present the options for cookies and you can choose to enable or disable cookies.

Internet Explorer 6+

In the tools menu, select 'Internet options'
Click the privacy tab
You will see a privacy settings slider which has six settings that allow you to control the number of cookies that will be placed: Block All Cookies, High, Medium High, Medium (default level), Low, and Accept All Cookies.

Safari

In the settings menu, select the 'preferences' option
Open the privacy tab
Select the option you want from the 'block cookies' section
Any other browser
For information on how to manage cookies via other desktop browsers please consult your documentation or online help files.

What happens to cookies that have been downloaded in the past?

If you've disabled through your browser we may still use information collected from existing cookies, but we'll stop using the disabled cookies to gather any further information.